Placing an order for repairs
Placing an order is simple. After you log in just look for the "Create Order" button in your customer dashboard as shown below:
You will need to answer a few questions about the type and quantity of equipment you need repaired as well as your return shipping address.
Required fields
- What type of equipment are you sending?
- Choose the manufacturer of your equipment
- How many total pieces of equipment are you sending?
- Return shipping address with contact and phone number
Optional fields
- Reference number (this is useful if you are a hosting provider and have an internal reference number from your ticketing system)
- Notes
- File upload (if you have a list of serial numbers you wish to append to your order. ACS will scan all of the serial numbers when we receive your order and compare against this list)
