Placing an order for repairs

Placing an order is simple. After you log in just look for the "Create Order" button in your customer dashboard as shown below:

You will need to answer a few questions about the type and quantity of equipment you need repaired as well as your return shipping address.

Required fields

• What type of equipment are you sending?
• Choose the manufacturer of your equipment
• How many total pieces of equipment are you sending?
• Return shipping address with contact and phone number

Optional fields

• Reference number (this is useful if you are a hosting provider and have an internal reference number from your ticketing system)
• Notes
• File upload (if you have a list of serial numbers you wish to append to your order. ACS will scan all of the serial numbers when we receive your order and compare against this list)